UnderPaid Australia (ABN 90 979 157 389) is committed to providing quality services to you and this policy outlines our ongoing obligations to you regarding how we manage your Personal Information.
We have adopted the Australian Privacy Principles (‘APPs’) contained in the Privacy Act 1988 (Cth) (the ‘Privacy Act’). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/privacy/australian-privacy-principles/read-the-australian-privacy-principles.
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect may include your name, email address, address, and telephone / mobile number.
This Personal Information is obtained in many ways including by correspondence, by email, via our website www.underpaidau.com, from our social media, and from other publicly available sources.
We collect your Personal Information for the primary purpose of providing our services to you. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
When we collect Personal Information, we will, where appropriate and possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will not be used by us in providing services to you, and as such, we will not retain or store such information, where it may be provided to us.
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in rare circumstances, we may be provided with information from third parties. In such a case, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Your Personal Information may be used or disclosed in a number of circumstances, including:
• To third parties, where you consent to the use or disclosure; and
• Where required by law.
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take all reasonable steps to destroy or permanently de-identify your Personal Information. However, Personal Information, such as your name and email address, may be stored in client files which must be kept by us for a minimum of 7 years.
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
In order to protect your Personal Information, we may require identification from you before releasing the requested information.
It is important to us that your Personal Information is up to date. We will take reasonable steps to ensure that your Personal Information is accurate, complete and up-to-date, for the purposes of providing quality services to you. If the information we have is not up to date or is inaccurate, please advise us as soon as practicable so that we can continue to provide quality services to you.
This Policy is updated regularly, in line with changes to the Privacy Act and other legal requirements.
If you have any queries or concerns about our Privacy Policy, please contact us at arichards@underpaidau.com.